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2024 – SEPTEMBER 8 |
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| 8:00 am – 5:00 pm | Communications Leadership Workshop (Separate registration required) |
| 6:00 pm – 8:00 pm | Registration Open |
2024 – SEPTEMBER 9 |
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| 7:00 am – 7:45 am | Registration and Breakfast – Sponsored by Comtech Telecommunications |
| 7:45 am – 9:00 am | Opening Ceremonies and VIP Speakers |
| 9:00 am – 10:00 am | Key Note Speaker Gregg Brown MSc CTDP PMP, Change Ready Leadership Solutions, presents Leading at the Edge of Change |
| 10:00 am – 10:30 am | Coffee Break – Sponsored by Wilmac Technologies |
| 10:30 am – 11:30 am | Speakers Holly Barkwell, NENA Canadian Region Director, Kate Pataran, NENA Ontario Vice President and Jamie Toffolo, NENA Ontario Second Vice President, present NENA and 9-1-1 in Canada: The Essentials |
| 11:30 am – 12:15 pm | Speakers Justin Gilbert, Assistant Deputy Chief, Communications and Technology, Barrie Fire and Monique Boucher, Communications Administrator, Barrie Police, present Partnering with your Neighbour |
| 12:15 pm – 1:30 pm |
Lunch – Sponsored by OnStar – General Motors of Canada OnStar: Vehicle Slow Down Demonstrations (Sign up at the Registration Desk) |
| 1:30 pm – 2:15 pm | Speakers Anne Kirvan MSW, RSW, PhD(c) Advanced Practice Clinical Leader CAMH, and Karen VanderSluis B.Sc, BA present 9-8-8: Canada’s 3 Digit Suicide Crisis Hotline |
| 2:15 pm – 3:15 pm | Speakers Sharon Koch MA ENP, Senior Consultant Esri and Kate Pataran ENP, ECC Engagement Manager RapidSOS, present Combatting the Great Resignation: A Design Thinking Approach to the Staffing Crisis in 9-1-1 |
| 3:15 pm – 3:45 pm | Coffee Break – Sponsored by Motorola Solutions |
| 3:45 pm – 4:30 pm | Speaker Tom Paniak ENP, Senior Manager, Network Architect, Bell Canada9-1-1 presenting a Bell Canada NG9-1-1 Update |
| 4:30 pm – 5:00 pm | End of Day Remarks – Exhibitor Floor Remains Open |
| 6:00 pm – 9:00 pm | Social Night – Sponsored by RapidSOS. Join us at Hodgie’s Social House, a private lounge area with a variety of games, for a fun night of food, drink and VIP bowling. Located on-site in the Parkway Conference Centre. |
2024 – SEPTEMBER 10 |
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| 7:00 am – 7:45 am | Breakfast and Registration – Sponsored by Open Access |
| 7:45 am – 8:00 am | Morning Remarks |
| 8:00 am – 9:00 am | Key Note speaker Ryan Chambers, North Carolina NENA Immediate Past President & PTSD Crisis Response Service Dog Chase present Mental Health – How Peer Support is Never Ending! |
| 9:00 am – 9:45 am | Speaker Jason Long, CEO / Trainer LevelUp 911 Training presents Managing Conflict in the Workplace |
| 9:45 am – 10:15 am | Coffee Break – Safe Software |
| 10:15 am – 11:00 am | Speaker Leslie McGill, President & CEO, MedicAlert presents Help 9-1-1: A Pilot Project Between MedicAlert and Ottawa Police Service’s Communication Centre |
| 11:15 am – 12:00 pm | Speaker Charlene Poranganel, Global Public Safety Engagement – Emergency Services, OnStar presents Get Ready, Set, … Meditate! Exploring Different Levels and Kickstarting Your Meditation Journey |
| 12:00pm – 1:15 pm | Lunch – Sponsored by Intrado OnStar: Vehicle Slow Down Demonstrations (Sign up at the Registration Desk) |
| 1:15 pm – 2:00 pm | Speakers Taylor Shantz B. ENG., M.Sc., C.O.O. Northern911 and Andrea S B.Econ., MSCJ, Manager of Emergency Communications GSPS present PSAP Partners and Policy Routing Rules: The Next Generation of Emergency Response |
| 2:15 pm – 3:00 pm | Speaker Shahzad Zafar P.Eng, Senior Technology Architect Telus presents Device Based 9-1-1 Location – the Canadian Experience |
| 3:00 pm – 3:30 pm | Coffee Break – Sponsored by Federal Engineering |
| 3:30 pm – 4:15 pm | Speaker Wes Bogdane, Senior Consultant, Federal Engineering hosts a panel with fellow industry experts Tom Paniak, Fadi Dabliz and Kevin R. Foster discussing The Actual Impact of NG9-1-1 on PSAP Operations & Call Takers |
| 4:15 pm – 5:00 pm | End of Day Remarks – Exhibitor Floor Remains Open |
| 6:00 pm -? | President’s Reception – Sponsored by Bell Canada. Join us for our Annual President’s Gala dinner in the Parkway Conference Centre. The Memorial President’s Award Recipient and NENA Appreciation Award Recipients will be honoured. Raffle winners will be announced. |
2024 – SEPTEMBER 11 |
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| 7:00 am – 7:45 am | Breakfast – Sponsored by BH Group |
| 7:45 am – 8:00 am | Morning Remarks |
| 8:00 am – 8:45 am | Ontario CRTC Commissioner Bram Abramson B.A. (Communications); B.C.L., J.D. (Law), presents Update: Ongoing CRTC Activities and Reflections on Progress Made and What’s To Come |
| 9:00 am – 9:45 am | Speaker Ryan Anstey, Chair CRTC Emergency Services Working Group (ESWG) presents ESWG Update |
| 9:45 am – 10:15 am | Coffee Break – Sponsored by Language in Motion |
| 10:15 am – 11:45 am | Panel Discussion: PSAP’s Experiences Transitioning to NG9-1-1. Moderated by Ryan Anstey, ESWG Chair. Panel participants include Sandy Hayer, MFES Division Chief Training & Communications, Tareq Cora, TFS Communications Engineer, Glenn Hadley, LPS S/Sgt Project Manager and Annick Trotter, Operational and Technical Solutions Manager, Northern911 |
| 11:45 am – 12:15 pm | Closing Remarks |
| 12:15 pm | Grab and go lunch – Sponsored by NENA ON |
2024 – SEPTEMBER 12 |
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| 8:00 am – 5:00 pm | Technical Workshop (Separate registration required) |
